Terms of Service

1. Scope

These Terms of Service apply to all contracts for the use of the img2text API and WordPress plugin between the operator and customers. Deviating conditions of the customer are not recognized unless the operator expressly agrees to their validity in writing.

2. Services

The operator provides the following services:

  • API access for automatic generation of alt texts for images
  • WordPress plugin for API integration
  • Technical support via email
  • Documentation and guides

3. Registration and Contract Formation

Use of the service requires registration. By registering, the customer makes a binding offer to conclude a usage contract. The contract is concluded upon confirmation by the operator. The customer undertakes to provide truthful and complete information during registration.

4. Subscriptions and Term

Various subscription models are available:

  • Subscriptions are concluded for the selected term (monthly or yearly)
  • Automatic renewal occurs for the same period unless cancelled
  • Cancellation is possible at any time at the end of the term
  • After cancellation, access remains until the end of the paid period

5. Prices and Payment

All prices include statutory VAT. Payment is made in advance via PayPal or other offered payment methods. In case of payment default, access may be blocked. Credits do not expire with active membership.

6. Cancellation

Both parties can cancel the subscription at any time at the end of the term. Cancellation must be made in writing (also via email). In case of violations of these Terms of Service, the operator reserves the right to extraordinary termination. A refund of already paid amounts is only made within the framework of the right of withdrawal.

7. Right of Withdrawal for Consumers

Consumers have a 14-day right of withdrawal from contract conclusion. The right of withdrawal expires prematurely if the service has been fully provided with express consent before the end of the withdrawal period.

Withdrawal Instructions

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion. To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., via email) of your decision to withdraw from this contract.

Contact for Withdrawal:
realmaker - Michael Rademacher
Hofheimer Str. 31
97437 Haßfurt
E-Mail: support@realmaker.de

Consequences of Withdrawal: If you withdraw from this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal.

8. Usage Rights and Restrictions

The customer receives a simple, non-transferable right of use for the duration of the subscription. The generated alt texts can be used commercially. The plugin and API may not be passed on, rented, or otherwise made accessible to third parties. Reverse engineering is prohibited.

9. Customer Obligations

The customer undertakes to:

  • Keep access credentials confidential
  • Not misuse the service
  • Not process illegal content
  • Comply with API limits of the booked plan

10. Availability

The operator strives for 99% availability. Maintenance work will be announced when possible. The operator is not liable for outages due to force majeure or problems with third-party providers (e.g., OpenAI, hosting providers).

11. Liability

The operator is liable without limitation for intent and gross negligence. In case of slight negligence, the operator is only liable for breach of essential contractual obligations. Liability is limited to foreseeable damage. These liability limitations do not apply to injury to life, body, or health. Liability under Product Liability Act remains unaffected.

12. Data Protection

The operator undertakes to comply with applicable data protection regulations. Details on data processing can be found in our privacy policy.

13. Changes to Terms of Service

The operator reserves the right to change these Terms of Service. Changes will be communicated to the customer via email. If the customer does not object within 14 days, the changed Terms of Service are deemed accepted.

14. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the operator's registered office, provided the customer is a merchant. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

Last updated: 18.03.2026